Payments and Beneficiaries
Everything you need to know about payments and beneficiaries
By Marta and 5 others6 authors23 articles
Tips, tricks and steps to register a new payee
Payments I Pre-execution
Add a payment using different sources
Learn how to Pay - two practical waysLearn how to allocate a payment into a trade or how to transfer funds from your balance
How can I allocate a payment with funds on balance and a trade?
How can I allocate a payment when wanting to use two or more trades (SPOT, Drawdown)?
How to cancel a payment
Payment Value Date ModificationsHow can I change the value date of a payment?
Understanding 'Pending' Status on Ebury Online (EBO)Everything seems to be alright, so why has my payment not been processed?
Payment Tracking: How to Interpret Your Payment StatusesHow can I see what stage my payment is at?
Payments II Post-execution
What to do once the payment has been sent
My beneficiary claims non-receipt of their paymentYour beneficiary says that your payment has not hit their account - what should you do?
My payment has been rejectedYou have been informed by your beneficiary that the payment has been rejected.
What is SWIFT gpi?Learn more about this tracking tool
How to read GPILearn how to interpret the information provided by this tool
Bank Charges on PaymentsYour payment arrived short. Who's taken the commissions and how can you try and adjust this?
Possible actions for errors on processed paymentsWhat to do if your payment has been processed but there's a mistake in the details used