Ebury offers the ability to upload multiple payments in one shot. These tend to be used for payroll, monthly orders and more, so read below how to instruct hundreds of payments effortlessly.
Additionally, this functionality works for both existing and new beneficiaries. Read below how if works!
How to upload your multi-payment file
From the main Dashboard, click on the Multi Payment button.
You will be then taken to the below page, where you will be able to download our sample file:
Complete the template as per the below instructions (special characters ("#~$%€&¬]Ǩ}@...) are not allowed):
Column | Content | Mandatory | Notes |
A | Direction | Yes | Buy |
B | Product | Yes | Spot |
C | Beneficiary Name | Yes |
|
D | Beneficiary Street Name | Recommended | 1. & 2. |
E | Beneficiary Building Number | Recommended | 1. |
F | Beneficiary Floor | No |
|
G | Beneficiary Apartement/Office | No |
|
H | Beneficiary Post Code | Recommended | 1. |
I | Beneficiary Country Sub Division | No |
|
J | Beneficiary City | Yes |
|
K | Beneficiary Country | Yes | |
L | Purpose code | CNY & UAE | 3. & 4. |
M | Payment Currency | Yes | |
N | Payment amount | Yes | 1234.56 |
O | Settlement Currency | Yes | One per file |
P | Bank Name | No | Leave blank |
Q | Bank Address 1 | No | Leave blank |
R | Bank City | No | Leave blank |
S | Bank Country | Yes | |
T | Account No. | If no IBAN | 5. |
U | IBAN | If available | 6. |
V | Swift Code | Yes |
|
W | Payment Reference | Yes |
|
X | Bank Code | If available | 7. |
Y | Value Date | Yes | DD/MM/YYYY |
Z | Remitter Name | No | Leave blank |
AA | Remitter Address Line 1 | No | Leave blank |
AB | Remitter Address Line 2 | No | Leave blank |
AC | Remmiter Account Number | No | Leave blank |
AD | Remitter Country | No | Leave blank |
AE | Reason for payment | Currency and/or country dependent | 8. |
AF | Beneficiary reference | Currency dependent | 9. |
AG | INN | No | Leave blank |
AH | VO | No | Leave blank |
AI | KIO | No | Leave blank |
AJ | Russian central bank account | No | Leave blank |
If the file is submitted correctly, all new beneficiaries will be added to your Ebury account.
You will then be prompted to the below page which is an overview of the file and transactions submitted.
After clicking on continue, you'll be sent to the Confirmation page, where you will input your 2FA code to confirm the operation.
Troubleshooting files
What happens when a file doesn't work as expected?
The system will show you the invalid payments and you should be able to see the reason why by hovering over the “ⓘ”.
Sometimes errors happen when the file structure is modified. If a field is not needed, do not "erase" the column - instead, just leave it blank.
By following the above table, you should be able to troubleshoot the issues and, if not, feel free to reach out to our expert help via the live chat button.
Notes
Note 1. Mandatory for Australian, Canadian, Brazilian and Polish clients & beneficiaries, and payments in their currency. Recommended for all clients.
Note 2. For INR beneficiaries, include the phone number in this column before the street name.
Note 3. For CNY payments to China, input the corresponding code.
Note 4. For payments to United Arab Emirates, input the corresponding code.
Note 5. IBANs in certain countries under IBAN development that have not yet been catalogued for general international use should be inputted in this field (for instance, certain IBANs outside of EEA). In these cases, IBANs should be placed in the account number field.
Note 6. Input in digital format (no spaces or hyphens). For more information on how IBANs work, we recommend you check this independently.
Note 7. Also called ABA/Fedwire, BSB, Transit code, IFSC depending on the jurisdiction.
Note 8. For the these countries and/or currencies, include one of the following:
BDT | Bangladesh |
CNY |
|
INR | India |
JOD | Jordan |
KES | Kenya |
LKR | Sri Lanka |
NGN |
|
PKR | Pakistan |
RUB | Russia |
Purpose of Payment: Please specify one of the following:
Payment for goods
Payment for services
Charitable aid
Salary payment
Note 9. Permanent payment reference. Certain currencies may have mandatory information that have to be included in this field. Check "Setting Up Beneficiaries: A guide to Currency Requirements" to see what applies.
For further assistance, feel free to contact Ebury support directly via live chat or at the below email addresses:
EMEA (operationsteam@ebury.com)
Asia Pacific (operationsteam.apac@ebury.com)
America (operationsteam.ca@ebury.com)