Ebury

How to check payments that may not have gone as planned

Managing Your Returned Payments on the Ebury Platform: A Step-by-Step Guide

SEPA Payments

Ebury, ISO 20022 and how it affects you

A step-by-step guide to paying your suppliers in their local currencies

Daniel Diaz

Jigna Shah

Marta Perez

Everything you need to know about payments and beneficiaries

Payments and Beneficiaries

Simplifying Your Transactions with Trusted Beneficiaries

Loubaba Rais

Tips, tricks and steps to register a new payee

Beneficiaries

How to add a new beneficiary via Ebury's online platform

How to Add a New Beneficiary on Ebury

Keeping your beneficiary list up to date is essential for smooth and accurate payments.

Managing Your Beneficiaries: Search, Edit, or Remove

How to register beneficiaries and order transfers in INR with accuracy

INR requirements specific guidance

How to use Ebury online to upload beneficiaries in bulk by using a .csv or excel

Adding beneficiaries from file

Online Beneficiary Verification

This guide outlines specific requirements for various currencies on our platform to ensure smooth and efficient transactions.

Setting Up Beneficiaries: A Guide to Currency Requirements

Learn how to complete the beneficiary's page

Adding beneficiaries

Whether you are utilising funds already on your balance or linking a payment to a specific trade, Ebury Web offers two straightforward methods to manage your outgoing funds.

Learn How to Pay: Two Practical Ways

How can I allocate a payment with funds on balance and a trade?

How can I allocate a payment when wanting to use two or more trades (SPOT, Drawdown)?

Changed your mind or noticed an error? You can quickly cancel a payment directly within Ebury Online before it is processed.

How to cancel a payment

How can I change the value date of a payment?

Payment Value Date Modifications

Everything seems to be alright, so why has my payment not been processed?

Understanding 'Pending' Status on Ebury Online (EBO)

How can I see what stage my payment is at?

Payment Tracking: How to Interpret Your Payment Statuses

Blanca Suarez

Fabian Sanchis

Payments I Pre-execution

Your beneficiary says that your payment has not hit their account - what should you do?

My beneficiary claims non-receipt of their payment

You have been informed by your beneficiary that the payment has been rejected.

My payment has been rejected

What is SWIFT gpi?

Learn how to interpret the information provided by this tool

How to read GPI

Your payment arrived short. Who's taken the commissions and how can you try and adjust this?

Bank Charges on Payments

What to do if your payment has been processed but there's a mistake in the details used

Changing beneficiary banking information after a payment is sent

What to do once the payment has been sent

Payments II Post-execution

Pay multiple beneficiaries at once by uploading a simple .csv or excel

Ebury's Multi Payment functionality

Payment Approval System (N/eyes) and Multipayments

ebury.com

Ebury Labs

Market Insights

Find answers and get help from Intercom Support and Community Experts

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