In the ever-evolving world of international finance, precision, transparency, and traceability are paramount. To enhance these essential aspects of global transactions, SWIFT has mandated the inclusion of Unique End-to-End Transaction Reference (“UETR”) number in all payments sent over the network. UETRs work like parcel tracking numbers, allowing payments to be located at whatever point in the processing cycle they are, giving financial institutions and end users greater visibility on the status of their payments.
What is a UETR?
A UETR is a string of 36 unique characters, in the format xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx (e.g. 16245616-3a27-46e4-8cb3-bb8735af4115). All financial institutions sending payments via SWIFT are required to include a UETR in payments they initiate, and all banks involved in processing those payments must pass this UETR on to the following bank in the payment chain, without modification. This allows the payment to be tracked end-to-end.
How will Ebury provide me with the UETR for my payment?
The UETR number will be visible on EBO and on your payment receipt for all payments sent via SWIFT.
In order to locate the UETR on EBO:
From the main Dashboard, go to Payments.
Search for the payment by clicking on “Filter”
Click on the payment identification number (“PIXXXXXX”) and the payment details will appear to the right
The UETR number will be visible towards the bottom
How can I use the UETR to track progress of my payment?
UETR numbers are unique to each transaction, meaning they can be used to identify the exact location of the payment at any point in time.
In cases where your payment experiences issues, by providing the UETR to the final beneficiary, their bank should be able to quickly identify and locate the specific transaction.
If you require further clarification, please feel free to contact us via live chat or email operationsteam@ebury.com
