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Ebury App Setup Tutorial (iOS)

This tutorial will guide you through the process of finding, installing, and setting up the Ebury app on your iPhone.

Juan Perez Pardo avatar
Written by Juan Perez Pardo
Updated over 3 weeks ago

Step 1: Download and Install the App (0:00 - 0:17)

  1. Open the App Store on your iPhone.

  2. Tap the Search icon in the bottom right corner.

  3. In the search bar at the top, type "Ebury" and press search.

  4. Locate the Ebury app in the search results. It has a teal icon with a white 'E'.

  5. Tap the Get button or the cloud download icon next to the app to begin the installation.

Step 2: Log In to Your Account (0:17 - 2:06)

  1. Once installed, open the Ebury app from your home screen.

  2. After the initial loading screen, tap the Login button at the bottom (0:27).

  3. A prompt will appear asking for permission to use "ebury.com" to sign in. Tap Continue (1:30).

  4. You will be redirected to the Ebury login page. Enter your email address in the "Email" field. Please use the same EBO credentials

  5. Tap the "Password" field and enter your password (1:56).

  6. Tap the Login button.

  7. The app will now ask for two-factor authentication (2FA). A screen will appear asking for a one-time code sent via SMS or Authenticator app.

  8. When the SMS notification with the code arrives at the top of the screen (2:04), tap on it to automatically fill the code into the field.

  9. Tap Confirm to proceed.

Step 3: Configure App Permissions (2:07 - 2:22)

  1. Face ID: The app will ask if you want to enable "Quick login" using Face ID. After a moment, a system prompt will appear asking for permission. Tap Allow (2:15).

  2. Notifications: Next, the app will ask to enable push notifications to keep you updated. A system prompt will appear. Tap Allow to receive alerts (2:21).

Step 4: Finalize Setup (2:23 - 2:31)

  1. On the "One last thing" screen, you must accept the privacy policy. Tap the toggle switch next to "I accept the privacy policy" (2:25).

  2. The next screen informs you that your two-factor authentication method will be updated to the Ebury app itself, instead of receiving an SMS in the future.

  3. The app will load your account information.

Step 5: Exploring Your Account (2:31 - 2:42)

  1. You are now logged in. The main screen welcomes you by name and displays your account Balances in different currencies (GBP, EUR, USD).

  2. You can scroll down to see Payments options like "Convert & Pay" and "Pay".

  3. To view your settings, tap the gear icon in the top left corner (2:36). Here you can manage Face ID, Push Notifications, Theme, Language, and view support and legal information.

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