How it works

This functionality is currently accessible from the confirmation page visible upon the booking of an FX trade.*

When you have booked an FX trade and selected the ‘Start Now’ button a list of supported banks for you to choose from will be displayed. After selecting your bank you will be securely directed to your online banking platform where you can authorise the fund transfer after completing your standard authentication and security procedures.

Following a successful fund transfer, you will be redirected back to Ebury Online and the funds will be credited to your balance once we receive them.

Additional Information  

We do not currently accept any other forms of payment including credit card, cash or cheque. For more information contact your Relationship Manager.  

​*This feature will be enabled provided you meet the following criteria:

Currently, this feature is only available on the confirmation page for spot trades.

How do Ebury connect with my bank?

Open Banking regulation allows for authorised providers (payment initiation service providers or PISPs for short) to initiate a payment once you have given explicit consent. You will always have to complete security and authentication procedures with your bank to authorise the fund transfer.

Ebury uses an industry leading PISP (Token.io) to provide this service.

Is this process secure?

Ebury uses an industry leading Payment Initiation Service Provider (PISP), Token.io to manage the connection with your bank. Your credentials are never uploaded to our system but just passed directly to your bank using SSL (HTTPS) and Public Key Infrastructure authentication (PKI) keeping your bank firmly in control of any transactions and enabling you to make payments quickly and securely.

Why don’t I need to add payment details?

Transfer details (amount, reference and bank details) are securely passed directly to your bank meaning you don’t have to worry about them. All you have to do is select your bank, complete authentication and security procedures and confirm the transfer.

Are my details stored when making a fund transfer?

If you have used the service previously can skip bank selection and proceed straight to consent (security and authentication) which you must complete before every fund transfer. .

When will the funds be added to my balance?

Funds will be credited to your balance once we receive them from your bank.

What happens if there is a connection failure?

In case a connection cannot be established please retry directly from the FX trade confirmation page. If the connection issue persists please transfer the funds required for settlement via electronic payment. The details and reference number for the transfer are included in your transaction receipt which can be accessed for all trades from the Trades Page on Ebury Online.

What happens if I don’t complete the fund transfer?

If a connection is established but the fund transfer is not completed then you will be notified of this within Ebury Online. Please transfer the funds required for settlement via electronic payment. The details and reference number for the transfer are included in your transaction receipt which can be accessed for all trades from the ‘Trades’ Page on Ebury Online.

For further assistance, feel free to contact Ebury support directly via live chat or at the below email addresses: