If you want to book a trade and send one or more payments, you can select the Convert and Pay option on the platform:
Choose the currencies you want to sell and buy, using the currency dropdown menu. Enter the amount.
Select the value date:
Once you select the reason for trade, click on Continue.
You will be now able to create the payment by:
Selecting an existing beneficiary, or
Once you have selected the beneficiary and introduced the payment amount, click on Continue, then on Get Final Rate and you will have 30 seconds to Accept the Rate.
The trade has been booked now.
You can download the Transaction Receipt from the page and view your account details at the bottom of the page.
For further assistance feel free to contact Ebury support directly via live chat or at the below email addresses:
EMEA (operationsteam@ebury.com)
Asia Pacific (operationsteam.apac@ebury.com)
America (operationsteam.ca@ebury.com)