FAQs

How do I open an account with Ebury?

Written by Fabian Sanchis
Updated over a week ago

Where does Ebury hold Pooled bank accounts?

L

Written by Luis Gonzalez
Updated over a week ago

What are currency accounts?

L

Written by Luis Gonzalez
Updated over a week ago

Who can I receive funds from?

L

Written by Luis Gonzalez
Updated over a week ago

How does Ebury process payments?

Written by Jordan Flores-Clennell
Updated over a week ago

How quickly can Ebury receive funds?

Written by Jordan Flores-Clennell
Updated over a week ago

What are intermediary fees?

Written by Jordan Flores-Clennell
Updated over a week ago

My client hasn’t received their payment. What should I do?

Written by Jordan Flores-Clennell
Updated over a week ago

Can I set up direct debits from my Currency Account?

L

Written by Luis Gonzalez
Updated over a week ago

Do you do prepaid cards?

L

Written by Luis Gonzalez
Updated over a week ago

What do I do if I can’t find the currency I need to pay?

Written by Jordan Flores-Clennell
Updated over a week ago

Are there currencies Ebury can’t trade?

L

Written by Luis Gonzalez
Updated over a week ago

What flexibility can I get on forward contracts?

L

Written by Luis Gonzalez
Updated over a week ago

I booked the wrong currency - what should I do?

Written by Jordan Flores-Clennell
Updated over a week ago

What margins/deposits do I need to pay?

L

Written by Luis Gonzalez
Updated over a week ago

Initiate the transfer of funds to your balance directly from Ebury Online

Add funds to your Ebury balance by initiating the transfer of funds direct from your bank account without leaving Ebury Online.

Written by Fabian Sanchis
Updated over a week ago

What is an MT103?

Written by Jordan Flores-Clennell
Updated over a week ago

What is SWIFT gpi?

Written by Jordan Flores-Clennell
Updated over a week ago

What is a currency cut off time?

L

Written by Luis Gonzalez
Updated over a week ago

Glossary of terminology

A summary of typical terminology we use at Ebury

Written by Fabian Sanchis
Updated over a week ago

Guide to Market Orders

Written by Marta Perez
Updated over a week ago

How to get the most out of your supplier relationships

Written by Marta Perez
Updated over a week ago

How you can work with intermediaries and get the most out of them

Written by Marta Perez
Updated over a week ago

Trading internationally - a few points to keep in mind

Written by Marta Perez
Updated over a week ago

Why am I being asked for further information?

Written by Jordan Flores-Clennell
Updated over a week ago