FAQs

How do I open an account with Ebury?

Written by Fabian Sanchis
Updated over a week ago

Where does Ebury hold Pooled bank accounts?

L

Written by Luis Gonzalez
Updated over a week ago

What are currency accounts?

L

Written by Luis Gonzalez
Updated over a week ago

Who can I receive funds from?

L

Written by Luis Gonzalez
Updated over a week ago

How does Ebury process payments?

Written by Jordan Flores-Clennell
Updated over a week ago

How quickly can Ebury receive funds?

Written by Jordan Flores-Clennell
Updated over a week ago

What are intermediary fees?

Written by Jordan Flores-Clennell
Updated over a week ago

My client hasn’t received their payment. What should I do?

Written by Jordan Flores-Clennell
Updated over a week ago

Can I set up direct debits from my Currency Account?

L

Written by Luis Gonzalez
Updated over a week ago

Do you do prepaid cards?

L

Written by Luis Gonzalez
Updated over a week ago

What do I do if I can’t find the currency I need to pay?

Written by Jordan Flores-Clennell
Updated over a week ago

Are there currencies Ebury can’t trade?

L

Written by Luis Gonzalez
Updated over a week ago

What flexibility can I get on forward contracts?

L

Written by Luis Gonzalez
Updated over a week ago

I booked the wrong currency - what should I do?

Written by Jordan Flores-Clennell
Updated over a week ago

What margins/deposits do I need to pay?

L

Written by Luis Gonzalez
Updated over a week ago

What is an MT103?

Written by Jordan Flores-Clennell
Updated over a week ago

What is SWIFT gpi?

Written by Jordan Flores-Clennell
Updated over a week ago

What is a currency cut off time?

L

Written by Luis Gonzalez
Updated over a week ago

Glossary of terminology

A summary of typical terminology we use at Ebury

Written by Fabian Sanchis
Updated over a week ago

Do you know the risks of using a generic email address?

Written by Daniel Diaz
Updated over a week ago

Guide to Market Orders

Written by Marta Perez
Updated over a week ago

How to get the most out of your supplier relationships

Written by Marta Perez
Updated over a week ago

How you can work with intermediaries and get the most out of them

Written by Marta Perez
Updated over a week ago

Trading internationally - a few points to keep in mind

Written by Marta Perez
Updated over a week ago

Why am I being asked for further information about my beneficiary?

Written by Jordan Flores-Clennell
Updated over a week ago