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FAQs
Fabian Sanchis avatarMarta Perez avatarL
By Fabian and 2 others3 authors23 articles

About the Account


How do I open an account with Ebury?
Where does Ebury hold Pooled bank accounts?

About sending and receiving funds


Who can I receive funds from?
How does Ebury process payments?
How quickly can Ebury receive funds?
What are intermediary fees?
My client hasn’t received their payment. What should I do?
Can I set up direct debits from my Currency Account?
Do you do prepaid cards?

About Transactions


What do I do if I can’t find the currency I need to pay?
What flexibility can I get on forward contracts?
I booked the wrong currency - what should I do?
What margins/deposits do I need to pay?
Initiate the transfer of funds to your balance directly from Ebury Online

Banking terminology


What is an MT103?
What is SWIFT gpi?
What is a currency cut off time?

More tips


Glossary of terminology
Guide to Market Orders
How to get the most out of your supplier relationships
How you can work with intermediaries and get the most out of them
Trading internationally - a few points to keep in mind
Why am I being asked for further information?
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