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FAQs
FAQs
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23 articles in this collection
Written by
Luis Gonzalez,
Fabian Sanchis,
and
Marta Perez
About the Account
How do I open an account with Ebury?
Written by
Fabian Sanchis
Updated over a week ago
Where does Ebury hold Pooled bank accounts?
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Written by
Luis Gonzalez
Updated over a week ago
About sending and receiving funds
Who can I receive funds from?
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Written by
Luis Gonzalez
Updated over a week ago
How does Ebury process payments?
Written by
Fabian Sanchis
Updated over a week ago
How quickly can Ebury receive funds?
Written by
Fabian Sanchis
Updated over a week ago
What are intermediary fees?
Written by
Fabian Sanchis
Updated over a week ago
My client hasn’t received their payment. What should I do?
Written by
Fabian Sanchis
Updated over a week ago
Can I set up direct debits from my Currency Account?
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Written by
Luis Gonzalez
Updated over a week ago
Do you do prepaid cards?
Written by
Fabian Sanchis
Updated over a week ago
About Transactions
What do I do if I can’t find the currency I need to pay?
Written by
Fabian Sanchis
Updated over a week ago
What flexibility can I get on forward contracts?
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Written by
Luis Gonzalez
Updated over a week ago
I booked the wrong currency - what should I do?
Written by
Fabian Sanchis
Updated over a week ago
What margins/deposits do I need to pay?
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Written by
Luis Gonzalez
Updated over a week ago
Initiate the transfer of funds to your balance directly from Ebury Online
Add funds to your Ebury balance by initiating the transfer of funds direct from your bank account without leaving Ebury Online.
Written by
Fabian Sanchis
Updated over a week ago
Banking terminology
What is an MT103?
Written by
Fabian Sanchis
Updated over a week ago
What is SWIFT gpi?
Written by
Fabian Sanchis
Updated over a week ago
What is a currency cut off time?
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Written by
Luis Gonzalez
Updated over a week ago
More tips
Glossary of terminology
A summary of typical terminology we use at Ebury
Written by
Fabian Sanchis
Updated over a week ago
Guide to Market Orders
Written by
Marta Perez
Updated over a week ago
How to get the most out of your supplier relationships
Written by
Marta Perez
Updated over a week ago
How you can work with intermediaries and get the most out of them
Written by
Marta Perez
Updated over a week ago
Trading internationally - a few points to keep in mind
Written by
Marta Perez
Updated over a week ago
Why am I being asked for further information?
Written by
Fabian Sanchis
Updated over a week ago