When the Operations Team has added a beneficiary for you, because you are not sure on how to enter the beneficiary data online or because the system shows an error, you may be asked to verify the beneficiary online.
Please watch the following video or follow the steps below to see how you can verify the beneficiary:
1. Log into your account and go to ´Beneficiaries´ in the menu.
2. Find the Beneficiary and click on the pencil icon to ´Edit Beneficiary´.
3. You will be directed to the ´Edit Beneficiary´ page, where you can double-check the beneficiary information.
4. After you have checked the beneficiary details, tick the box as shown below and click on ´Save´.
Please read our article regarding fraud risks: How to recognize possible Fraud?
You have now verified the beneficiary. Please check the following guide on how you can create a payment: How can I create a new payment?
If you have any further questions, please contact us via Live Chat.