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Submit a New Request
Submit a New Request
Daniel Diaz avatar
Written by Daniel Diaz
Updated over a week ago

To submit a new request, navigate to the top right hand side and click on the ‘New Request’ button.

A side panel will appear on the screen as shown below prompting you to insert the invoice details.

The fields represent:

  • Supplier Name - Select an existing supplier or add a new supplier.

    • When adding a new supplier, you will be required to input their details.

    • The company name needs to be the entity that is issuing the invoice.

NB. Suppliers in the “New Request” section are not linked to Beneficiaries created in the “Beneficiaries” dashboard. Please ensure the bank details to pay are stated on the Invoice submitted with your request or alternatively create a new beneficiary on our platform.

  • Invoice Number - To enable us to link the request to the invoice submitted

  • Date to pay supplier - The date that you would like payment to be made to your supplier. Note there is no guarantee payment would be made on this date.

  • Payment terms of the invoice - The payment terms that apply to your Invoice using the dropdown list. If ‘Other’ is selected then a free text option will appear, requesting you to specify the payment terms agreed. You can find more information on payment terms here.

  • Goods being purchased - Description of the invoice goods or services

  • Goods country of origin - Select the country where the goods originate. This is not necessarily the country where they have been shipped from.

  • Amount to finance - The currency and amount of the invoice payment. Amount being financed must be above GBP 2,000 or equivalent. Multiple invoices below GBP 2,000 or equivalent can be amalgamated into one submission when issued by the same supplier. The amount to finance should be the sum of these invoices.

  • Deposit Paid - Indicate if you have previously paid a deposit on the goods. If the answer is yes, please provide the below details:

    • Deposit date - The date that you paid the deposit

    • Deposit amount - The deposit amount that you paid

  • Repayment Currency - Select the currency you intend to repay in which can be EUR, GBP, USD, CAD and AUD (where applicable)

  • Settlement Method - If the repayment currency is different to the currency of payment, choose the FX product to use

    • If ‘Drawdown from forward’ is selected, a list of your open forwards will be shown. Please select from one or more forwards to be used.

    • If ‘Other’ is selected then a free text option will appear for you to input an alternative eg. A combination of a spot and forward.

  • Attachments- Please attach relevant documents for the request ie. invoice, transport documents, packing lists, etc... to allow us to process the request as smoothly as possible. You can find more information on documents required here.

To submit the request, accept the terms of use and click the Submit button.

Once the request has successfully been submitted, it will appear in the submitted requests table on the Trade Finance Dashboard. From here, you can submit additional documents to an existing trade request by clicking on the EPTF reference number and uploading them under the ‘Documents’ section in the Side panel.

Please contact tradefinanceoperations@ebury.com should you have any questions and we will be happy to help!

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