As a regulated financial institution, Ebury must comply with multiple international sanctions lists. Even if your beneficiary is not on one of these lists, there may be an individual with the same name that is. In cases such as this, in order to rule out your beneficiary, we must find some identifying information in order to verify their identity.
In most cases we can verify this information ourselves, however, on some occasions this is not possible and we may need to contact you for further details.
For more information, please contact firstname.lastname@example.org