How to search for a specific beneficiary
From the main dashboard, on the left-hand side:
Click on "Payments".
"Beneficiaries" will drop down.
Search for the beneficiary you are looking for.
How to edit a beneficiary
Once you have located your beneficiary:
Select the beneficiary.
Top right, you will see three dots. More options will appear and you will be able to edit the beneficiary.
Editing beneficiaries is only available for beneficiaries that have not been paid.
To edit a beneficiary you've paid, you will have to remove the existing one and create it again.
How to remove a beneficiary:
Once you have located your beneficiary:
Select the beneficiary.
Top right, you will see three dots. More options will appear and you will be able to remove the beneficiary.
For further assistance feel free to contact Ebury support directly via live chat or at the below email addresses:
EMEA (operationsteam@ebury.com)
Asia Pacific (operationsteam.apac@ebury.com)
America (operationsteam.ca@ebury.com)
