When the Operations Team has added a beneficiary for you, you may be asked to verify the beneficiary online.
Please watch the following video or follow the steps below to see how you can verify the beneficiary:
1. Log into your account and go to ´Beneficiaries´ in the menu.
2. Find the Beneficiary and click on the pencil icon to ´Edit Beneficiary´.
3. You will be directed to the ´Edit Beneficiary´ page, where you can double-check the beneficiary information.
4. After you have checked the beneficiary details, tick the box as shown below and click on ´Save´.
Please read our article regarding fraud risks: How to recognize possible Fraud?
You have now verified the beneficiary. Please check the following guide on how you can create a payment: How can I create a new payment?
For further assistance, feel free to contact Ebury support directly via live chat or at the below email addresses:
EMEA (operationsteam@ebury.com)
Asia Pacific (operationsteam.apac@ebury.com)
America (operationsteam.ca@ebury.com)