If you have authorisation across multiple legal entities or companies managed through Ebury, the mobile app allows you to easily switch between them without logging out.
From Ebury Web:
1. From the top left corner, open the dropdown menu under your company’s name:
2. From there, select the other account you wish to switch to.
3. The web will refresh automatically, showing you the selected profile.
From the Ebury App:
Access Selector: On the home screen, tap the "Select Account" dropdown located directly below your name (e.g., "Welcome Cristina").
Choose Account: A list of all linked accounts will appear (e.g., "Andrews, Turner and Quinn," "Jim Sports Technology SLU").
Select: Tap the name of the account you wish to view.
Refresh: The app will refresh to display the balances, pending transactions, and payment history specific to that chosen legal entity.
For further assistance, feel free to contact Ebury support directly via live chat or at the below email addresses:
EMEA (operationsteam@ebury.com)
Asia Pacific (operationsteam.apac@ebury.com)
America (operationsteam.ca@ebury.com)