General Help & Support

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20 articles in this collection
Written by Daniel QA, Luis Gonzalez, and Marta Álvarez

A few things to consider after you've booked your first trade with Ebury

Trading with Ebury is quick and easy and can be done via phone or email with your relationship manager or via the online portal (EBO)
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Written by Marta Álvarez
Updated over a week ago

How do I send money on Ebury Online?

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Written by Marta Álvarez
Updated over a week ago

How to enable TLS 1.1 and TLS 1.2 support for Microsoft Internet Explorer

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Written by Daniel QA
Updated over a week ago

Glossary of terminology

A summary of typical terminology we use at Ebury
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Written by Luis Gonzalez
Updated over a week ago

What’s happening with my application?

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Written by Luis Gonzalez
Updated over a week ago

Are there any set up fees?

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Written by Luis Gonzalez
Updated over a week ago

Are there currencies Ebury can’t trade?

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Written by Luis Gonzalez
Updated over a week ago

Can I drawdown early?

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Written by Luis Gonzalez
Updated over a week ago

Can I trade from an online platform?

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Written by Luis Gonzalez
Updated over a week ago

Can I have a zero deposit facility?

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Written by Luis Gonzalez
Updated over a week ago

Do you do prepaid cards?

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Written by Luis Gonzalez
Updated over a week ago

How do Ebury settle trades?

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Written by Luis Gonzalez
Updated over a week ago

How do I open an account with Ebury and how do I qualify?

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Written by Luis Gonzalez
Updated over a week ago

I’m interested in a career at Ebury, what do I do?

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Written by Luis Gonzalez
Updated over a week ago

What flexibility can I get on forward contracts?

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Written by Luis Gonzalez
Updated over a week ago

How much does it cost to have an Ebury Currency Account?

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Written by Luis Gonzalez
Updated over a week ago

How do I find out a specific currency rate?

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Written by Luis Gonzalez
Updated over a week ago

What margins/deposits do I need to pay?

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Written by Luis Gonzalez
Updated over a week ago

Where can Ebury settle to?

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Written by Luis Gonzalez
Updated over a week ago

Why is there a fee on my payment?

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Written by Luis Gonzalez
Updated over a week ago