If you wish to check the available funds on your account, please go to your Dashboard tab. You will see a box with all your balances held in different currencies.
A part from currency and the available funds you will find more information if you scroll on the right side with your mouse:
Required funds: This is the amount that you need to add to your balance to ensure that the pending transactions are executed.
Outgoing: This is the amount due to be deducted from your balance today, for example, due to transactions that reached maturity.
Incoming: This is the amount expected to be credited to your balance today in relation to transactions that reached maturity.
Initial margin: This is the collateral (deposit) held for your hedging contracts.
Margin call: This is additional collateral held for your hedging contracts.
Processing: This is the amount debited from you balances for payments or trades that are still being processed.
For further assistance, feel free to contact Ebury support directly via live chat or at the below email addresses:
EMEA (operationsteam@ebury.com)
Asia Pacific (operationsteam.apac@ebury.com)
America (operationsteam.ca@ebury.com)