Please make sure that you are in a strong signal coverage area

Please check if you don't have any phone number blocked or if with an activated Do not Disturb option.

Restart your device to refresh the connection with the operator

If you are outside of your country could you please check if the device you are using has the time synched with the server using https://time.is/

Make sure that the latest software/firmware updates are applied on your device.

Please check if you are receiving SMS from other services or friends.

If you have ever sent STOP to a SMS service provider chances are that you can't receive our 2FA SMS, this could be solved by sending START to AUTHMSG.

If you have clicked on ''Not receiving SMS” while instructing a payment, many times in row you will need to wait a bit before sending a new request.