Why are you offering me cashback?
Your money with Ebury is held in accounts with tier-1 banks, separate from ours, so it is always safe. Over the recent months, interest rates have increased, and we are generating income on your balances with us. Hence, we feel we should share these earnings with you and help you optimise your money by giving you cashback.
How do I know if I am eligible for cashback?
Please speak to your dedicated relationship manager to assess your eligibility.
Do I earn cashback even on existing balances?
Yes, you can earn cashback even on your existing balances with Ebury. However, we will only pay you cashback if the amount owed to you is more than 10 EUR/GBP/USD. Please get in touch with your dedicated relationship manager to learn more about it.
Will you ever change how you offer cashback?
The cashback programme is a discretionary reward. We intend to refresh rates every month but reserve the right to change rates or stop offering this benefit at any point.
Where can I see cashback earned by me?
The cashback you earn will appear in your Ebury account statements as a single payment each month in each currency on Ebury Online. You will also receive a statement each month with the relevant cashback information, including withholding tax, if you are based in the EEA.
When will I receive any cashback on the balances I have earned?
We will credit the cashback amount to your Ebury EUR, GBP or USD account balance every month.
Will you offer any additional currencies for cashback on balances?
Currently, we are offering cashback in the EEA, UK and Canada only on GBP, USD and EUR balances. But we are exploring how we can extend this benefit for balances held in other currencies and will accordingly update you.
How is cashback calculated?
The cashback rate may vary each month and will be shared with you by your dedicated relationship manager. We will use your average balance across the month to calculate your cashback. You need to hold funds on your account balance for at least three days before they are recognized for cashback.
We will calculate and pay out cashback every month based on the EUR, GBP and USD balances you hold in your Ebury account.
For example, you have a balance of $1,000,000 at a 2% cashback annualized rate and hold it for a month with us. In this case, you will receive $1,666.67 in your account at the end of the month.
However, for clients in EEA, cashback is liable for a 30% withholding tax. As Ebury falls under the tax jurisdiction of Belgium, we deduct this tax to pay to the Belgian tax authorities before paying it to you.
Do you provide a statement for tax reporting?
No, Ebury does not produce a tax statement. Depending on your tax status and residency information, you may be eligible for reductions.
Because we do not collect your tax residency information, we will not provide tax advice or seek advice from your accountant for tax implications. We suggest you speak to your tax advisor for such queries.
Is tax payable on cashback?
We don’t deduct any tax in the UK before we pay the cashback amount to you. However, if you are based in EEA, cashback is liable for a 30% withholding tax. As Ebury falls under the tax jurisdiction of Belgium, we deduct this tax to pay to the Belgian tax authorities before paying it to you.
Can I get a tax reduction or refund?
We may be able to (1) apply a lower withholding tax on cashback payable to you and/or (2) you may be able to claim some or all of the tax back, depending on your tax status and country of residence. (3) In some exceptional cases, you may be exempt from withholding tax altogether. We recommend that you obtain independent advice or consult with the tax authority of your country of residence.
More about tax reduction/refund
(1) Applying a lower withholding tax - A lower withholding tax may be payable if there is a double tax treaty between Belgium and your country of residence. Click here to check the treat WHT rate. In order for EPBE to apply the lower tax rate, you must provide Ebury with:
Tax residence certificate issued by the resident country tax authority.
Form 276 INT completed and stamped by your resident country tax authority.
(2) Reclaim withholding tax paid - Withholding tax paid may be reclaimed up to what is payable as per the treaty WHT rate by:
Your corporate income tax declaration via double tax relief, if available under local law
Recovery from the Belgian Tax Authorities upon your submission of:
Tax residence certificate issued by the resident country tax authority.
Form 276 INT completed and stamped by your resident country tax authority.
(3) Exemption - There are specific withholding tax exemptions included in the RD/BITC92 with regard to interest that is paid to financial institutions and certain investment funds. Article 116 RD/BITC92 provides an exemption of Belgian withholding tax in case the interest is attributed to investment funds, European long-term investment institutions or regulated real estate companies, located in a Member State of the EEA, that are not publicly offered and recognized by:
The Directive 2009/65/EC on the coordination of laws, regulations and administrative provisions relating to undertakings for collective investment in transferable securities (UCITS) or Directive 2011/61/EU on Alternative Investment Fund Managers and amending Directives 2003/41/EC and 2009/65/EC.
If the provisions of foreign law are similar to the Belgian law of 19 April 2014 on alternative collective investment institutions and their administrators.